LIMITED ACCESS TO BARTLETT CITY HALL & BARTLETT CITY HALL ANNEX UNTIL FURTHER NOTICE.
Due to a surge of Covid-19, Bartlett City Hall and Annex will have limited access by appointment only. Please call for assistance.
This administration takes the health and safety of our citizens and City employees very seriously. For this reason and until it is determined that it is no longer required, we are implementing temporary changes to the way we will conduct business. Our goal is to have as little disruption as possible in the service we provide to the citizens of Bartlett.
City offices will continue to provide excellent service to all of our citizens. We are encouraging you to call or email. If it is something that absolutely cannot be resolved via phone or email, please call to make an appointment. This policy will remain in effect until it is determined that it is no longer necessary.
Please use the City’s online payment options through the City’s official website at www.cityofbartlett.org or our app, Bartlett TN Mobile, to make payments for Bartlett water bills, Bartlett tax bills and Bartlett traffic citations. If that is not possible, mail a check or money order to: 6400 Stage Rd., Bartlett, TN 38134. For new water service, or to avoid late fees on water bills, please call prior to due date to discuss further options: (901) 385-5585. You may drop your Bartlett water bill payment or Bartlett tax payment in either the green mailbox in the parking lot or the black drop box on the wall by the main entry doors at City Hall. Please clearly mark on the outside of your envelope which department it is intended for. Please do not put traffic citation payments in the drop box.
Shelby County property taxes will not be collected at City Hall at this time. Payments for Shelby County taxes can be made through the Trustee’s property tax app payit901 or online www.shelbycountytrustee.com
We appreciate your cooperation and patience during these challenging times. Thank you.