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Posted on: March 8, 2022

IMPORTANT MESSAGE CONCERNING THE PAYMENT PROCESS OF WATER UTILITY BILLS

71-718207_attention-please-important-message

The Bartlett Water Department would like to inform you of changes in the payment process of Water Utility Bills effective immediately.

We have switched to a new Credit Card service provider and the new fee structure associated with paying by Credit Card took effect on 3/2/22.  All users who are currently signed up for Automatic Credit Card Payment are required to re-enroll regardless of any messages printed on the current Bills.  Please log in to the Payment Portal website, re-enroll and make the first payment manually via Credit Card to get back on the Automatic process.

  City of Bartlett Online Payment portal

New Credit Card fee structure:

  • Payments under $89 will incur a $2.00 minimum fee
  • Payments over $89 will incur a 2.25% fee

To avoid any payment fees and to automate the payment process we highly recommend signing up for Bank Draft (aka Electronic Fund Transfer or EFT) and requesting email delivery of your monthly Water Bill.  A Bank Draft Application can be found on the City of Bartlett website under Government/ Water/Utility Billing Department.  And, as always, the City offers Cash or Check payments by mail or in-person at City Hall.

Thank you and we will continue to strive to provide quality service to you!

Bartlett Water Department                                                                                                                                                                                                                                                                                 6400 Stage Road, Bartlett TN 38134,  Phone: 901-385-5585

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