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Posted on: June 21, 2022

PAYING YOUR UTILITY BILL BY RECURRING CREDIT CARD PAYMENT

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The Bartlett Water Department has an important message for customers who wish to pay their water utility bills by recurring credit card payment.  

Customers may now enroll in Automatic Credit Card payments. Once enrolled, the payment will be processed on the next Due Dates.  There is a fee associated with all Credit Card payments (Minimum fee of $2.00 for payments up to $89 or a 2.25% fee for payments over $89).  Customers may still pay their utility bills via credit card on the City’s online payments portal without having to enroll or over the counter at City Hall.  Fee-Free payment options continue to be available; 1) Sign up for bank draft, 2) Drop payments in our drop box located at City Hall, 3) Pay in-person inside City Hall with cash or check, or 4) Mail your payment in the envelope provided with your billing statement.  To help avoid delays in the mail system with getting your bill… you may also elect to have your bill electronically mailed to you on the processing date.

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