How do I start new water service or cancel my existing service?

Contact the Water Department by calling (901) 385-5585 or in person at Bartlett City Hall Bldg, 6400 Stage Road between 8:00 am and 5:00 pm. For New Service, please fill out this Application, print and bring it to the Water Department along with documentation required.

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1. How do I start new water service or cancel my existing service?
2. How often will I receive a Water Bill?
3. What are the monthly rates for Water and Sewer?
4. Where can I pay my Water Bill and what forms of payment are accepted?
5. How do I enroll for automated Bank Draft?
6. What is the Family Funds Donation Program?
7. How do I enroll in the Family Funds Donation Program?
8. How do I shut off my water in case of emergency or repair?
9. Why is my water bill so high due to a leaky toilet?
10. How do you read your meter and check for leaks?