FAQs • Citizen Services

Citizen Services

1. Where can I submit a concern or request through the web-site?: To submit complaints/concerns online, please utilize our Citizen Requests forms. Citizen Request

2. How do I get involved in Neighborhood Watch?: For more information on groups in your area or to form your own neighborhood watch program,
Contact Lt. Todd Halford at 385-5510. Neighborhood Watch

3. What is the purpose of the Property Maintenance Code?: To protect public health, safety and welfare of the community. The International Property Maintenance Code governs a minimum standard of maintenance, appearance, conditions of all properties including but not limited to overgrown grass, weeds or noxious growths, inoperable vehicles, appliances, fencing, sidewalks etc. of residential and non-residential premises. Code Compliance

4. What permits are required in the City of Bartlett?: A permit is required for any alteration or repair to a building, any new building, fence, swimming pool, sign (new or face change), detached building, siding, decks, and special events. Separate permits are necessary for plumbing, electrical, mechanical & gas piping if these particular trades are being done. These subcontractor permits can only be obtained by licensed contractors of that trade. If you have any questions regarding permits, please contact our office at (901) 385-6425.
Code Construction

5. Where do I report a streetlight out in Bartlett?: A repair request may be submitted directly to Memphis Light Gas & Water on-line at www.mlgw.com/streetlightoutage or by phone at 820-7878.
MLG&W Street Light Request

6. How does Bartlett manage Residential Waste Collection?: Our Solid Waste Division is one of the most complete and efficient operations in the State of Tennessee. We recycle roughly 40% of the solid waste generated by our residents through a combination of our yard waste collections and drop-off recycling centers.
To learn about these services and more you may reach our Bartlett Solid Waste Complex @ 385-6486. Public Works/Solid Waste Division

7. How can I contact the Bartlett Area Chamber of Commerce?: You may reach the Chamber office @ (901) 372-9457.
Bartlett Area Chamber of Commerce

8. Where can I report information to Crime Stoppers?: To phone in a tip on a crime or a possible crime, simply call 382-MONY. Crime Stoppers/Bartlett Police Department

You may reach the Assessor’s Answer Center at 901-222-7001 or by accessing their web-site.

Phone - 901-222-7001.
8:00 a.m. to 4:30 p.m. (Monday-Friday – except county holidays)
By Visiting their office at:
1075 Mullins Station Road
Memphis, TN 38134
Phone: 901-222-7001
Fax: 901-222-7199
Open 8:00 a.m. to 4:30 p.m. Monday – Friday – except County holidays
Plenty of convenient, free parking

10. When & Where are Bartlett City Meetings held?: All meetings are at 6:00 p.m. unless otherwise noted. A "special call" meeting may be held on any day, upon 24 hours notice posted at City Hall. Please view our Meetings Calendar for specific locations and agendas.
City Government Meetings

11. How do I contact the Shelby County Election Commission?: Shelby County Election Commission
157 Poplar Avenue, Suite 109
Memphis, TN 38103-1999
Administrative: (901) 222-1200
Voter Registration: (901) 545-4136
Candidate Services: (901) 545-2600 ShelbyVote.Com

12. How can I contact the Shelby County Health Department?: 901-222-9000 Memphis and Shelby County Health Department

13. Can I renew my Driver's License on-line?: Yes!
State of Tennessee Department of Safety

14. What is the Mid-South Clean Air Coalition?: The Mid-South Clean Air Coalition (CAC) is a broad-based coalition of government, health, utility, transportation and business organizations from West Memphis, Arkansas, DeSoto County, Mississippi, Fayette and Shelby County Tennessee that are committed to improving air quality in our communities. Currently there are approximately 150 members of the coalition that meet on a regular basis to work toward improving our air quality.
Shelby County Health Department

15. Where can I check the Air Quality Forecast?: Memphis & Shelby County Health Department Air Pollution Office
For more information:
Contact the Air Monitoring and Forecasting Branch of
the Memphis and Shelby County Health Department
at (901) 544-7349.
Air Quality Forecast

16. What materials are accepted at our Recycling Centers?: Bartlett recycles roughly 40% of the solid waste generated by its residents! This accomplishment is made possible by community participation in our recycling centers and our yard waste recycling program.
Recycling Centers

17. Are there any restrictions on Neighborhood Notification Signs?: Signs are required to be professional in appearance and shall be a maximum of 2’ X 3’ in size with an overall maximum height of 4 feet when installed. Signs shall be a removable type of construction consisting of wire stands and corrugated plastic signage board. One sign may be placed at each entrance to the Neighborhood/Subdivision and shall be visible to residents as they leave the Neighborhood/Subdivision. Signs are required to be placed toward the interior of the Neighborhood/Subdivision and on the residence side of the sidewalk. Signs may be placed six (6) days prior to a scheduled meeting and are to be promptly removed after the completion of the scheduled meeting. The Neighborhood/Subdivision Association representative(s)shall be responsible for the installation, removal, and the maintenance of the signs.

18. Where is the Memphis & Shelby County Hazardous Waste Facility located?: This facility is located off of Farm Rd. between Walnut Grove and Mullins Station @ 6305 Haley Rd.
OPEN: TUESDAYS and SATURDAYS
HOURS: 8:30 a.m. till 1:00 p.m.
Memphis & SC Hazardous Waste Collection Facility