Where can I pay my Water Bill and what forms of payment are accepted?

Bartlett Water Bill Payment methods and locations: Please return the bottom portion of your bill statement with your payment in order to ensure accurate processing. 

** Cash ONLY is accepted as payment for services that have been disconnected for non-payment or for returned checks. Payment must be made in person. 

Acceptable forms of payment:

Payments by Check (payable to Bartlett Water Department) may be: 

  • Mailed to Bartlett Water Department, PO Box 341027, Bartlett, TN 38184-1027,
  • Made in person at Bartlett City Hall, 6400 Stage Road,
  • Deposited in the Drop Box located in the parking lot behind Bartlett City Hall, 6400 Stage Road (available 24hrs. a day) 

Payments by Cash may be: 

  • Made in person at Bartlett City Hall, 6400 Stage Road.

Payments by Bank Draft

  • Bank Drafts are processed on the due date which appears on your monthly water statement. There is no charge to the customer for this service. 

Payments by Credit Card:

  • Made online at www.cityofbartlett.org/onlinepayments
  • Made in person at Bartlett City Hall, 6400 Stage Road.
  • Recurring Automatic Credit Card payment service enrollment available online from within your account
Bank Draft Authorization form.

Show All Answers

1. How do I start new water service or cancel my existing service?
2. How often will I receive a Water Bill?
3. What are the monthly rates for Water and Sewer?
4. Where can I pay my Water Bill and what forms of payment are accepted?
5. How do I enroll for automated Bank Draft?
6. What is the Family Funds Donation Program?
7. How do I enroll in the Family Funds Donation Program?
8. How do I shut off my water in case of emergency or repair?
9. Why is my water bill so high due to a leaky toilet?
10. How do you read your meter and check for leaks?